1. Payment is expected when services are rendered. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill.
2. We accept debit cards, credit cards, and cash. All cards must be signed by the owner of the card.
3. When unexpected illness strikes a pet, unexpected expense strikes as well. Queanbeyan Veterinary Hospital understands this and is able to make some special arrangements through the Vetpay program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments. You can either apply at our hospital, where we'll call in your application over the phone for immediate approval, or apply yourself online at: https://www.vetpay.com.au.
Insurance For Your Pets
Another popular option for your family and pet is insurance coverage. There are many insurance companies available. If you are having difficulty making a decision about which one to choose, feel free to discuss this with our staff.